Since 17sept 3.01pm my doorbell went in offline mode it says wifi offline but power to it is good. And it shows now a continues white light so i went through steps to reconnect but pressing the reset button did nothing it wont get off the continues white light. I dced the power to so i hope it might reset like that but nope pressing on the reset button did nothing so a bit clueless what to. Yess my wifi is fine is all tested so is this a case of videodoorbell deceased and hope it still falls under waranty? I hope there is still a solution i did not think off to get it to reset again.
Hi @Cheryl2212. You have tried all the steps I would have recommended for an unresponsive hardwired Doorbell. The next best step is to contact our support team for further assistance. Give our support team a call at one of the numbers available here.
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