Ring wired doorbell wifi offline continue white light reset does nothing what now?

Hi all,
Since 17sept 3.01pm my doorbell went in offline mode it says wifi offline but power to it is good. And it shows now a continues white light so i went through steps to reconnect but pressing the reset button did nothing it wont get off the continues white light. I dced the power to so i hope it might reset like that but nope pressing on the reset button did nothing so a bit clueless what to. Yess my wifi is fine is all tested so is this a case of videodoorbell deceased and hope it still falls under waranty? I hope there is still a solution i did not think off to get it to reset again.
Much regards

Hi @Cheryl2212. You have tried all the steps I would have recommended for an unresponsive hardwired Doorbell. The next best step is to contact our support team for further assistance. Give our support team a call at one of the numbers available here.

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