Ring Security Cameras

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Ring Videos Disappearing or Deleting within 30 days, for no reason?
wireless-security-cameras

Hi, My Ring 'Stickup Security Cam' recordings seem to be disappearing. I seen them on the app under the date last week and online, but! When I check them today, it shows nothing recorded for that date (they are only 20 days old) and I have a yearly paid premium plus account, which doesn't expire until 2022, so why are they disappearing, I thought it keeps them for 60 days? I need to stop them disappearing? Any help appreciated. Thanks

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22-02-2021 19:56:01

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