Ring Video Pro stopped working on Halloween

I see somebody else had the same problem on Halloween. There appears to be no power getting to the device. Do these doorbells just “die” ? I understand a $100 coupon is available. How to I get one?

Sorry to hear about this @Dddenise! There are a variety of things that can be checked for a Pro exhibiting these symptoms. I recommend reaching out to our support team, at 800-656-1918, as they’ll be able to perform more indepth troubleshooting. :slight_smile:

1 Like

Funny mine also stopped working on halloween at around 10:15pm