I have a Video doorbell pro and I have been having some issues with it. This started about a month ago. The status will go to offline and I can not get it out of this status unless I completely remove the device and add a new device.
I have gone through all of the steps of running setup again, restarting my router, powering it down powering it up. The device health says Voltage is good, signal strength is good and everything is up to date. However when I try to connect to the ring network it fails and when I try to look for the network in my settings none appears.
When I rerun the setup, the device works for about 20 minutes as expected then goes back to offline mode and I have to start over.
I would appreciate any help out there if anyone has found a way to solve this issue.