Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
A
Ring video dorbell has turned into black and white vision
hardwired-video-doorbell
cs-support
Ring video dot bell has turned into black and white vision, all the times, day view, live, nighttime, etc. It wasn’t like that before, we had a clear color view and now just in black and white. I already reset the camera , turned on and off, etc. I bough it in 2020 on Amazon and the model is 537453787Thanks
629 •
0 •
0 •
15-06-2022 01:02:12
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @Analauraquinteroc. You've done the basic troubleshooting steps I would have recommended, so the next best step is to follow up with our support team for further assistance. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) so they can take a closer look and find a resolution. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. :)
0
15-06-2022 17:56:39
•