Ring Video Doorbell Wired

I installed this device exactly as per the instructions. It works. What doesn’t work is my old doorbell chime. It doesn’t ring. It worked before with the old doorbell.

What could be wrong?

Mine indoor chime won’t work either. It also won’t stay connected for more than 3sec while live.

Hi neighbors! The Video Doorbell Wired does not sound your existing doorbell chime. To hear audio alerts in your home, you can pair it with a Ring Chime or a compatible Alexa device. This information is referenced on the product page on our website, which you can find here. For any Live View concerns, I’d recommend checking out our Community Post on the topic here. I hope this helps answer your questions! :slight_smile:

Which video doorbell will work with existing chime?

Hi there, @Caseyn! Check out our Chime Compatibility list for each Doorbell model to ensure the chime kit you have is compatible. This will also show which Video Doorbell models will work with an existing chime kit. I hope this helps! :slight_smile: