On Black Friday I bought a Ring Video Doorbell Wired. After fixing the setup (improving WiFi, replacing transformer) the Device Health seems to be OK: (all 3 status messages in green)
Transformer Voltage: Good (28V)
Signal Strength: RSSI -44
However, there’s a loud (stuttering) noise in both the live view and recordings. I still can hear actual sounds though. In fact, I can still hear conversations 3 houses down the block… It seems like the microphone is too sensitive (missing shielding?) or some setting is wrong?
(How) Can I fix this? Or is this expected? Or is my doorbell broken?
Hi @tinnilus. It would be helpful if you could share an example of the noise you’re hearing so we can help determine if it’s expected environmental noise or something else. Feel free to trigger a new motion or ding event on your Doorbell Wired and then share the recording from that.
Hi @tinnilus. I listened to the recording you shared a few times and did not hear a loud stuttering noise. There was the natural sound of wind and the environment, alongside the bird you mentioned. This is to be expected since the Doorbell is installed outside.