My Gen1 Ring Doorbell no longer shows up on my home WiFi or connects to the Chime extender. I’m a wheelchair-user and need this device, to let visitors/deliveries know that I’m slow getting to answer the door.
The Doorbell was working fine for months, but last week it lost wi-fi connection. My Broadband router’s dashboard shows all available devices, it shows everything (plus most of the neighbourhood’s devices), but the doorbell is not detected. The ‘discoverable mode’ seems erratic, usually when I press the orange button, the light will circle once then go off, if I press the button twice quickly, the light will continue circling but won’t stop until I hold the front door-ring button down. The extender/chime is shown on my home network, and ‘looks’ for the doorbell, but the Wi-fi on the doorbell is not sending/receiving. I’ve tried adding the device by using its Mac-address, no success.
I really need to get this doorbell working, it’s so annoying missing deliveries then having to get myself with wheelchair into the PostOffice parcels depot (which has limited opening-hours and no parking).