Yesterday afternoon, after 34 months of faultless detection, my Ring video doorbell pro suddenly stopped working and showed a spinning white light around the doorbell button
Troubleshooting the device indicated that it was not connected to my WiFi. But troubleshooting that problem showed my WiFi was fine, and has a strong signal not only to the doorbell, but in addition to two door sensors, two window sensors and the main base station all in the same area.
I then followed Ring instructions for reconnecting the device to the WiFi but this process once again stalled at the spinning white light which apparently marks the process of connection to the WiFi.
Pushing and holding the reset button did change the light to a spinning blue, but that change in colour only lasted a few seconds before reverting to spinning white and has never occurred again.
After unsuccessfully going though the reconnection process several times, I deleted the doorbell device from my security setup and then proceeded to reinstall it.
However, the reinstallation process again stalled at the spinning white light, and refused to proceed beyond that point of trying to connect to my WiFi.
Before I bite the bullet and replace my ring doorbell, is there any other straightforward way I should try for fixing my current stubborn device or at least testing it for viability?