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N

Nsingh

Ring video doorbell pro glass is cracking
hardwired-video-doorbell

As the title suggests the glass on the front of my ring video doorbell pro is cracking. Can I get this fixed? Thanks for the help. Please see attached photo

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17-11-2020 21:03:45

Responses (1)

  • A

    Arriegyles

    ![image|375x500](upload://bg02OtaIiXEISaSdgk97UFAX41l.jpeg)This is a material issue and I am told I need to buy a new one why should I

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    05-07-2021 00:09:49

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      B

      bemak187

      @Arriegyles Is that the glass itself cracking or is it the protective plastic which has been left on at install. Hard to tell from the picture but it looks like the plastic film wasn't peeled off when the bell was installed.

      1

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      06-07-2021 12:29:43

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