Ring Video Doorbell Pro/Chime Pro

Last week, it appears my wired Ring Doorbell Pro & Chime Pro lost internet/network connectivity. I think it is due to the Chime Pro not functioning; however, when i removed the Chime Pro & attempted to reconnect, i was unsuccessful. I suspect that the Chime Pro is not functioning anymore as it is not lighting up at all when i plug it in & does not respond when attempting a hard reset. My wired Doorbell Pro is not connecting to my main router, even though the lights on the Doorbell Pro are still on and my internal doorbell still rings when i press the Doorbell Pro. I am thinking about physically disconnecting it this weekend and re-installing it wheni have more time. Any other suggestions?