Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
Ring video doorbell original power issues
I have doorbell original, have used for years on battery, now in new house trying to use on trickle charge. Have all wiring in place and 16VAC to the adapter. However no power to doorbell.There is power at the 2 screws with which you connect the cable to the back plate, but no power at the connectors on the back plate. Is the back plate faulty? Can it be repaired? TIA.
690 •
0 •
0 •
13-06-2022 02:58:04
Responses (2)
- C
Hi @user14471. For this concern, I'd recommend following up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They can walk you through any applicable troubleshooting steps and determine if anything needs to be replaced via the [warranty](https://ring.com/warranty) or if another solution would work. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
•0
14-06-2022 19:24:44
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
user14471
Yes, have resistor in place, in case you were wondering...
0
13-06-2022 02:58:51
•