Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
M
Ring Video Doorbell one has lost its button press plate
The plate on the front of the press button has fallen off of my Original video doorbell, and now the chime from the outdoor unit is sounding garbled, will Ring replace it or will we have to get a new one?
585 •
0 •
0 •
11-12-2020 13:36:28
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @Muldy29. Thanks for sharing that picture here. You'll definitely want to touch base with our support team on this matter so they can take a look at the [warranty](https://shop.ring.com/pages/warranty) and determine if a replacement is needed. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
0
11-12-2020 20:31:47
•