My Ring video doorbell 2 hasn’t been working for the last 3 months and I am just now getting around to a full troubleshoot.
The doorbell disconnected from my WiFi when I shut my power off from my breaker. When I restored power, the doorbell wouldn’t reconnect to my WiFi. No changes to my WiFi had taken place. Doorbell is hardware to a 12v transformer, but I’ve also tried using the battery.
Prior to it ceasing to work, it had a signal strength between -40 to -50db indicating it had sufficient connection strength.
When I go into the app to connect it to my network, everything is fine up to the final step in which the left white lights blink indicating no internet connection. I have tried to reset my router, created a dedicated 2.4 ghz network, and reset the ring device multiple times with no luck on making it work.
My other ring device which is farther from the router works fine.