Help! My ring will not charge or hold any charge when it does. Light still stay on constantly and won’t turn off!
Hi @Michellemorgan3. I would try to do a reset on your Ring Video Doorbell. You can do this by pressing and holding the setup button for 20 seconds, then releasing. After you’ve done this, you can reconnect it to wifi. Once that is complete, monitor it and see if it will allow your Ring Video Doorbell to charge. Let me know if this helps!