Ring Video Doorbell

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Ring video doorbell not charging

Help! My ring will not charge or hold any charge when it does. Light still stay on constantly and won’t turn off!

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02-10-2020 02:01:51

Responses (1)

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    Hi @Michellemorgan3. I would try to do a reset on your Ring Video Doorbell. You can do this by pressing and holding the setup button for 20 seconds, then releasing. After you've done this, you can [reconnect it to wifi](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Device-to-Wifi-or-Change-Your-Wifi-Network). Once that is complete, monitor it and see if it will allow your Ring Video Doorbell to charge. Let me know if this helps!

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    02-10-2020 23:18:43

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