Ring Video Doorbell

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Ring Video Doorbell 4 stopped working
battery-video-doorbell
troubleshooting

Hi,I noticed that my Ring Doorbell 4 stopped working today. In the ring app I saw that it had lost WiFi connectivity 3 days ago (it would be nice that if we can get notifications if issues occur).I have tried resetting the device by pressing the orange button for 1 second up to 20 seconds.It seems like the device is stuck in a boot loop. It's a flashing blue light and after a while a white spinning light comes up for a second or two. and then it just goes back to flashing blue. This behaviour is repeating.I have tried changing battery that is fully charged but same issue persists.Any suggestions?

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05-08-2022 19:41:05

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