Ring Video Doorbell 3 Two way Talk not working

Hi, The Two Way talk does not work. I tried it to several devices (Ipad, Iphone) and the same result. I did a full reset and re-identified and set-up, removed the battery a few times, check mobile device microphones “On” . Microphone on Doorbell Privacy is on.
Video and notifications are working fine. Any other advice?

Hi @Johanengel. Often times, audio issues can be related to network configurations. This Help Center article has some great tips and tricks for fixing the most common audio issues. If this article doesn’t seem to help, it may be best to reach out to our support team. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.