Ring Video Doorbell 3 Turns Off by itself

I have a Video Doorbell 3 that’s coming up on two years of owning it. For the last couple months it will turn itself off even with a fully charged battery after a couple days. I’ve tried different batteries from our other floodlight camera without any different results. Has anyone had experiences with this?

Hi @user20884. If your Video Doorbell is disconnecting from wifi constantly, you will want to look into a few troubleshooting steps to help resolve your concern. Try these following steps:

If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.