Ring Video Doorbell 3 Plus - Missing items?

I’ve got the Ring Video Doorbell 3 Plus, but there is neither no level nor backplate in the package. Why is this?

I need to install the doorbell on a vinyl siding, and it’s not curved, sloped, or overlapping, so I don’t need to use the corner wedge already provided. I just want to install it on a vinyl siding that is completely flat (it’s like a vinyl column). Which screws do I use? Thanks!

Hi @Sandeep258. If you’re missing any of the items that should have been included in the Doorbell 3 Plus’ box, you can find a Spare Parts Kit on our website. Alternatively, you can also contact our support team so they can get replacement parts sent out to you. You can give our support team a call at one of the numbers available here to request any missing parts. If you are outside of the US, please visit here to see how to contact support. If needed, you can find installation instructions in our Help Center Article here as well. :slight_smile: