My Ring Video Doorbell 3 worked perfectly for 3 years up until a couple of weeks ago. Then the inside mechanical doorbell began making a very loud buzz, and the doorbell battery drained completely in less than a day. Charged the battery and bypassed the doorbell, and it drained to <10% in twelve hours. Tried this several times with the same results. Recharged the battery, reconnected the mechanical chime (removed the striker which is the part that makes the hum), and the battery drained again. Figured it must be time for a new battery. Purchased a new battery from Ring, charged it for 24 hours and installed it yesterday morning. Doorbell came online within a minute and showed 100% battery. This morning it is offline and the battery has completely drained.
Absolutely nothing has changed in three years so it’s not the mechanical chime, it’s not the wiring, it’s not the transformer, it’s not an increase in traffic or motion, and it’s not bad batteries. I live in central Florida so nighttime lows are still in the mid-50s so the battery isn’t getting too cold. Like others with the same issue have stated, the Ring Doorbell has developed a fault that somehow causes it to use what should be months worth of battery charge in under a day. Unless Ring or someone else has a solution, I guess I’ll be returning the new battery and buying a another video doorbell.