Ring Video Doorbell

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J
Ring Video Doorbell 3 Constantly going offline
hardwired-video-doorbell
troubleshooting
hardwired-battery-video-doorbell

We have a ring 3 doorbell that has gone offline 4 times in the last week. Our Wi-Fi is strong and has never been an issue for 2 years. Now it’s offline constantly. One time it went offline I took battery out and charged it too so that shouldn’t be an issue. As soon as I unscrew the cover and take battery out and put it back in it will work for a day or two. What should I do. Getting real sick of taking the battery out almost daily.

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04-12-2022 18:35:06

Responses (1)

  • J

    Hi @jake_wrobel. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance regarding this concern. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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    05-12-2022 20:08:41

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