Ring Video Doorbell 3 - charging battery when hardwired

Hi, we had a Ring 1 and the battery showed 100% pretty much all of the time. We upgraded to a Ring 3 last week and the charge is hovering around 70% - is that normal?

Thank you.

Hi @Wilberforce. If your Ring Doorbell 3 is hardwired, this should serve as a trickle charge to the battery and be able to maintain it at its current level. Depending on the level of activity your Doorbell picks up, the trickle charge may not be able to keep up with the battery drain. However, when the activity slows down, you should start to see an upward trend in your battery percentage. I hope this helps!