Ring Video Doorbell (2nd Generation) Stuck in update

Hi
Our Ring Video Doorbell (2nd Generation) is stuck in update.
We bought and installed it yesterday.
First everything worked but 15 minutes later the Ring was updating
The message is
Front Door (that’s the name) is installing an update this may take up to 15 minutes
What can we do to fix this?

1 Like

Same problem, help please

Hi neighbors. Is your device still updating? What flashing lights do you see on your device?