Ring Video Doorbell
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Ring Video Doorbell (2020 release) showing offline on app but is actually connected
My Ring Video Doorbell (2020 release) usually has an RSSI of about 62 which is ok. Sometimes it randomly says on the app that the doorbell is offline and has disconnected from the WiFi (this has happened twice now), but it is actually still connected and everything still works except for live view, because the app thinks the doorbell is offline. It still sends notifications when someone presses the button or if motion is detected. It's just that the app thinks it is offline and hence I can't use the live view feature. This looks like a bug that has been reported before last year but I've had this issue recently in 2022. The only way to get the doorbell showing up as online on the app is by pressing the orange setup button and reconnecting it to WiFi which is super annoying. Please help, thanks.
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10-02-2022 02:49:05
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