Ring Video DoorBell 2

I’ve had this doorbell for about a year and it works great except it does not ring my house doorbell and it does not charge the battery. I’m getting 18.7volts on the button wires. It always says it running on battery.

Hey @TStratton. What kind of chime kit do you have? You can check if it’s compatible here, and ensure you have the setup as shown in this article here.