Ring video doorbell 2 Went dead

My ring video doorbell 2 went dead. The battery is fully charged. I did a hard reset for 15 seconds and or 30 seconds and receives no flashing light. I turned off my Bluetooth and Wi-Fi and did the Hard reset again. No response from my ring doorbell.

Hey @Jcdoljack. Since you have done all the troubleshooting you can on your end and are unable to get the device up and running, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.