Ring Video Doorbell

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K
Ring Video Doorbell 2- not holding a charge
hardwired-battery-video-doorbell

I have charged my Ring Video Doorbell 2 on multiple occasions overnight with different USB cords matching the ring doorbell and the doorbell will not hold a charge. It is not hard wired, straight batter operated. Do I need another battery? If so; what kind and where do I get one? I read a lot of people have been complaining about ring updating their firmware? Any suggestions are appreciated to help me solve this issue! Thanks!

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08-08-2020 03:55:44

Responses (1)

  • A

    I'm now having the same issue. Used to last 3 months, now less than a week. The doorbell is less than 12 months old.

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    08-08-2020 08:39:04

      G

      I've only used to charge my doorbell 2 every few months and suddenly I'm having to charge it every 2 or 3 days. Could this be due to an update? I'm getting fed up now.

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      19-09-2020 22:13:27

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