Ring Video Doorbell
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Ring Video Doorbell 2 has stopped trickle charging & manual doorbell stopped ringing inside
hardwired-battery-video-doorbell
Hello Ring Community,I've contacted customer support and they've issued a new battery, however that does not seem to be the issue, as the new battery has also stopped charging. I've not had a working doorbell for 6 months now and about to get rid of the product for another option. Does anyone know of a fix or update which I can make?Rgds,
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12-04-2021 17:51:49
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pdeethardt
Might be a stupid question, but have you verified the voltage at the transformer and at the doorbell? It could be a fault with the doorbell itself, or it could be a wiring/transformer issue.
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12-04-2021 18:34:29
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