I’ve had my Ring doorbell in use for one year and recently I noticed it was no longer connected to wifi. I have recharged it several times during the year and even done setup mode a few times in the past and it always worked as the app instructed.
“press orange button, swirling light begins around doorbell button and you are in setup mode.”
However, now when I press orange button the doorbell light just blinks slowly about five or six times then stops. I performed a hard reset, no difference in behaviour.
I followed these instructions, but there is no other factory reset that I see here: https://support.ring.com/hc/en-us/articles/115000125086-Ring-Video-Doorbell-1st-Generation-Setup-Mode
Does Ring offer a warranty of longer than a year or do I have to try to open it up and try to repair myself? If anyone else has had this problem and has guidance I would appreciate. I took a little video of the behaviour I can post if it will help.