I am documenting my experiences so far with these 2 products.
1 x Ring Doorbell Pro 2, 2 x wired Spotlight cam’s and 1 x Stick Up Cam dropped after the network after a full network reboot.
For the love of me, I am now unable to get them to connect again after trying dedicated 2.4ghz SSID’s with the most basic of security settings, enabled mDNS, assigning well known public DNS servers (188.8.131.52 and 184.108.40.206) to the network the cameras are hosted on to name a few things I have done so far.
I am however able to connect the cameras to the internet by using my phone as a mobile hotspot and get them online. Changing back to the home wifi after that is a no go!
Bearing in mind that I have 1 x Stickup Cam Gen 2, 3 x Stickup Cam Gen 3’s as well all connecting to the same network and everything works fin
Unfortunately there is no way of getting logs from the camera’s and hence no surefire way of torubleshooting the issues.
Any help/advice would be much appreciated as I am at end of my tether and ready to rip out all my Ring kit.
Ring support is pretty much a dead end telling me to replace the network kit I have (all £5k’s worth of it), which clearly is not an option.