‎Ring turned absolutely useless

English

Help

Community Home

Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

U

user42568

Ring turned absolutely useless

hardwired-security-cameras

hardwired-video-doorbell

troubleshooting

cs-support

wireless-security-cameras

Not sure what’s gone on or I’ve missed a service information update. But the cameras are a waste of money now. The snaps shots used to pick up missed motion. 15 minute snap shots… Motion is constantly being missed. People are leaving the property, but they are not recorded entering the property 30 seconds earlier… What’s been changed?

547 •

0 •

16-04-2023 07:11:04

Responses (2)

J
Justin_Ring
Hi @user42568. If your Cameras are missing motion, try the following steps: * Readjust your [Motion Zones](https://support.ring.com/hc/en-us/articles/210243483-Utilizing-Motion-Zones-with-your-Ring-Devices). * [Motion Sensitivity ](https://support.ring.com/hc/en-us/articles/115005561866-Setting-Up-Motion-Zones-with-your-Video-Doorbell-Pro): Increase it to max since yours is missing motions. * [Reboot your Cameras using the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-). * Verify your cameras' [signal strength, also known as RSSI, is at a good level](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229). If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
•
18-04-2023 05:31:28
•
S
system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
0
•
18-05-2023 05:31:42
•