Ring too low in battery to change wifi but won't charge without new wifi

Our ring doorbell 2 needed charging for the first time since installation. It is at 7%. At the same time, we changed our wifi… Now it won’t charge, which I have read could be because it’s not attached to wifi but we can’t update the wifi as the battery is too low. How do we solve this please? Thank you

Hi @sleepycaro. Your Ring Doorbell does not need to be connected to wifi in order to charge the battery. How are you charging the battery? There should have been a charging cable included in the original packaging that you plug into a standard power outlet. It can take about 6-8 hours to fully charge the battery if it’s been completely drained.