Ring tone on Ring Doorbell

I am unable to disable the Christmas Ring tone on my door bell I have done all the obvious in setting. Been to tech support 3 times no luck. There is no longer the Christmas option (obviously) appreciate any help. Thank You it is a battery operated. Not hard wired.

Hi @Bullsnbears7. What type of phone are you using, and what version of the Ring app is installed? This YouTube video here highlights the process used to change your Chime Tone. Be sure you are tapping the Save Changes option.