Ring Video Doorbell

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Ring Timeline only showing Motion
hardwired-video-doorbell

Hello, I have a ring pro doorbell and suddenly I am only seeing motion in the timeline, missed rings etc are not showing but are seen in event history. I am using a Android device and this is only a recent issue.Any ideas please ?Thank you

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25-02-2021 19:17:33

Responses (1)

  • T

    Hi @Night-Owl. I would first ensure that your Ring app is up to date. An out of date Ring app can cause these types of concerns. If your Ring app is up to date, try to toggle off this feature, then [toggle back on](https://support.ring.com/hc/en-us/articles/360000704763-Event-History-Timeline-Information#:~:text=Open%20your%20Ring%20app.,the%20Event%20History%20Timeline%20toggle.). Let me know if this works for you!

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    26-02-2021 21:29:19

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