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Z

ZiniaQ

Ring thinks both of us are 'owners' but neither can login
ios
hardwired-battery-video-doorbell

We made the mistake of login in together, now Ring thinks both of us are 'owners' but neither can login. Help!

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07-05-2021 23:47:30

Responses (2)

  • Z

    ZiniaQ

    Seems we could not log on, because our Ring Doorbell was previously owned, not NEW as stated! Months of stress, caused by that, and all we get is a replacement, which worked.

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    21-05-2021 11:53:49

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    • T

      Tom_Ring

      Hi @ZiniaQ. I'm glad to hear that you got this figured out! Enjoy!

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      24-05-2021 16:32:03

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