I placed an order for a Ring Alarm System on Aug 30. I received a partial order in Sept. I called back many times and had to fight to prove I did not received the complete order. Finally it was determined that the Flood / Freeze alarms were on backordered and Ring did NOT ship with the original order. I was then told the missing Flood / Freeze alarms would be sent FedEx overnight, this was 9/30. Today is 10/12, I still did not get the order. I called back and was told a whole bunch of BS, and ofcourse, Ring Supports points the finger and blames it at other Rings department. As a customer, I don’t give a crap about the finger pointing between Ring departments, it is Ring.
Chat is not working; cannot connect via chat.
I cannot respond to previous emails because it is NoReply email.
I tried emailing support and no replies so far, email does not support order status.
I called the support center and got a whole bunch of BS from the overseas agents with broken headsets. I asked for the supervisor, agent puts me onhold for 10 minutes and comes back to tell me supervisors are not available.