Hello , i have ring subscribtion for one service . I had two cameras so I used only one . Now one of them is broken so i deleted IT from list and i tried to use secound camera but i cant because i see "this Device need a subscribtion"how to fix IT ? I just deleted broken Device from list
Hi @Nihilism. I’d recommend following up with our support team as it sounds like the Ring Protect plan may have been applied to the Ring device that you removed from your account. Our support team can help ensure that your Ring Protect plan is applied to the active Ring device on your account. You can give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.