We have had our ring doorbell for a couple of years now. Recently it died and we took it off to charge it, but wound up leaving it off for a few months.
We are now trying to use it again but it says it’s offline due to low battery. However we’ve fully charged it, it’s been plugged in all night and most of the morning.
It’s lighting up and when you press it, the bell sounds. It just won’t connect to the WiFi anymore and the app still says it’s battery is low/dead.
I tried to force reset it by holding down the orange button for 20 seconds then letting it reset itself for 5 minutes. It did what it should, the light flashed for a while. But still offline according to the app.
What else can I do? Really appreciate any help on this. Thanks.