Hello! My Ring device just stopped working today. Went through all of the motions that the device has suggested I do. The one difference I am noticing is that when I go to restart it there is no white light. Just a blue and green one that is slightly faint. Any ideas?
Hi @Kward316. Would you mind giving our support team a call about this? They can take a closer look and offer more in-depth troubleshooting support to see what may be going on with your Ring. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.