Ring Stickup Camera Only records for 5 seconds

My ring stickup camera only records for 5 seconds at a time. I have tried adjusting the recording length in the app to different times under device settings>video settings>video recording length, and it still only records for 5 seconds at a time. Is my camera defective?

Hi @Grem89. I would check the RSSI of your device. A poor signal could be the cause for this. Next, try rebooting your internet router and allow the camera to reconnect once it has rebooted. Then, take note of the RSSI and see if there is an improvement. This should help with the short recordings. :smiley: