Ring Stick Up Camera Not flashing Blue Light Despite Reset

Hi, I recently installed my stick up camera, did all the setup and was successful at first . I can see motion being detected and recorded. After a few minutes, the device started going offline. I tried to replace batteries with a new fully charged one even though existing battery was fully charged. I noticed the blue light does not flash anymore and even though I reset the orange button for 20 seconds the camera won’t reboot. I did try to enter setup mode again but blue lights does not flash. It is dead set. What do I do? Is there another way to reset the camera? .

Hi @user75512. If a factory reset has not helped your Camera go into setup mode, reach out to our support team for further assistance. Give our support team a call at one of the numbers available here.