Ring Security Cameras

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Ring stick up cam motion with black screen video

I have a ring stick up cam and I had an odd situation yesterday. I had three motion alerts, but only the first and the last alert have the video available. The second alert recorded a video with a black screen, no audio. I know the event, what went wrong? Video transcoding issues?

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02-12-2019 17:00:41

Responses (1)

  • T

    The same happens with my cameras far too often. Have you received any instructions how to solve the problem?

    0

    16-08-2021 08:08:52

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