Ring Stick Up Cam DC Power Input Range

To summarize my basic problem, I have an existing camera security system (old AT&T Digital Life) that the previous owner must have spent a lot of time and money to hardwire 12V DC supplies to power these cameras. Unfortunately, I can’t get to the AC/DC converter and only have access to the 12V barrel plug output. Ideally, I’d like to plug this right into my new Ring Stick Up Cam, however it appears that this power input is 5V. Lots of times these inputs might have a large range (e.g. 3V - 12V) and if this is truly the case, I could adapt my existing 12V barrel plug hardware to a 5V barrel plug to work with the camera but I want to ensure the camera’s DCDC converter can indeed handle 12V before I try it out. Buying a Ring Indoor/Outdoor power plug isn’t an option since I don’t have access to the wall plug and solar panels woudl be tough/ugly. Any thoughts? Thanks!

Hi I have almost the same question. I want to know what the voltage range is for the Stickup Cam Plug-in. At the mounting location have 12V DC power line that will be powered once we set our alarm to fully armed (i.e. disable the camera when we are at home). Powering with an adapter on 220-240V AC is not an option. I know the doorbell has a range between 6-24V and we have been using that for years now without any issues.

Did you ever got an answer or found out what te voltage range is?

Well… I contanced tech support which was great, but couldn’t answer my question. I went ahead and got a barrel plug adapter (5.5x2.1mm to 3.5x1.35mm) to enable me to plug in the 12V directly and just tried it out hoping the input range would accomodate the higher voltage. Worked!!! BUT the camera died after a couple days!!! I’m bummed since I already have 12V wired and was simply replacing old AT&T Digital Life cameras with Ring which was going to be super easy. But, of course, noting is easy and I eneded up just buying 3 solar pannels and moved the cameras. Wasn’t ideal for me, but seems like the solar panels are working ok. All 3 batteries are staying charged in the upper 80s to lower 90s despite the low fall sun and no direct light.

Just to be clear, I do NOT recommend powering with 12V!