Hey neighbors! If you’re still having this concern after trying the steps that were previously recommended, it may be best if you contact our support team directly. You can give our support team a call at one of the numbers available here . We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
Same issue here, it would be nice to use the hot tub without the dang ring light turning on all the time. I bypassed a switch to install, so time to put that back in place as Ring seems to think their software should control the settings instead of the users. Sky net is coming!