Check out these Help Center articles for tips on controlling the lights.
Keep in mind, even with light zones off, the lights are intended to come on when Camera motion is detected. The duration that the lights stay on after a motion is detected, can be altered in your light settings as well.
Please also ensure wifi connection and power is sufficient per the Device Health section of your Ring app.
If this concern persists, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.