‎Ring spotlight plus lights turn on even when motion detection is off

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A

alexbll

Ring spotlight plus lights turn on even when motion detection is off

solar-panel

troubleshooting

wireless-security-cameras

Bought 4 spotlight plus cameras. When I’m at home, I don’t want alerts, recording or lights, so I set the motion detection off on all cameras in disarmed mdoe, but all 4 cameras still turn the lights on when they have their motion detection off. Is this expected behavior? . I only want light to turn on when motion detection of the cameras is ON My friend has the previous spotlight cams and they only turn the lights on when the motion detection of the camera is on.

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08-03-2023 06:30:38

Responses (4)

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Justin_Ring
Hi @alexbll. You will also have to toggle off Motion-Activated Lights in your Light Settings for your Camera. Follow these steps to get to this setting: - Open the Ring app - Choose the menu button (three lines in the upper left corner). - Select your Camera - Tap Device Settings - Tap Light Settings Let me know if disabling this worked for you.
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09-03-2023 07:41:54
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b-charles
Hello @Justin_Ring , I have the same issue with ring spotlight plus than @alexbll. And when I toggle off Motion-Activated lights in lights settings, lights doesn’t work when I turn on motion detection Is there a bug with those cam. I didn’t experience that with my old ring spotlight cam Could you help me ?
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28-04-2023 09:12:15
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S
system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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28-05-2023 09:12:31
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user_4241c7
I'm experiencing the exact same issue, and unfortunately, Ring support hasn't been able to provide a solution. It started for me about a month ago.this definitely wasn't happening before. Really disappointing support!
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22-04-2025 07:49:23
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