Ring Spotlight Camera Group Lights


Is anyone else having problems like the below and have had a solution to fix it please?

Ring Light Group won’t work all camera lights, it only appears to work one of them despite the other cameras in the group showing as active? To try and resolve the issue I can only remove all but one of the cameras from the group, and therefore can’t remove can’t delete the Light Group to try and start again?

Hey @w851jk1. Have you touched base and reported to our support team on this concern? I recommend reaching out to them first to ensure that everything is set up properly to allow the lights to be adjusted at the same time. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Let me know how this goes, as I would love to hear how you got this resolved! :slight_smile: