Check out your [RSSI in the device health section of the Ring app](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229), to ensure for optimal wifi signal. Delivering a sufficient video stream will take a dependable connection, whereas a lights toggle from the app might still work with some interference. It's always best to consider distance and interferences. Please also ensure there is not a vpn enabled on your mobile device.