‎Ring Spotlight Camera - All Green

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user36255

Ring Spotlight Camera - All Green

troubleshooting

battery-security-cameras

I have a new Ring Spotlight Cam Plus hooked up to a solar panel. Device health is perfect. Every time I open the Ring app in the morning, the camera view in the dashboard is all Green. If I go to live view, this goes away. Why is this. Thank you

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19-02-2023 06:01:49

Responses (2)

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Caitlyn_Ring
Hi @user36255. I'd recommend performing a quick [reboot](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-) on your Spotlight Cam to try and resolve this. You can reboot your Spotlight Cam by tapping "Reboot This Device" from the Device Health page. If that doesn't resolve the green hue, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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21-02-2023 10:29:01
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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23-03-2023 10:29:47
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