English

Help

Community Home

Categories

Discussions

Sign Up

Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

W

wmillen

Ring Spotlight Cam Wired

I have three Spotlight Cam Wires units and two of the three record 24/7, but the third one won’t. I have no idea why. Thoughts?

733 •

0 •

1 •

01-10-2020 02:50:15

Responses (1)

  • C

    Caitlyn_Ring

    Hi @wmillen. Do you not have any events in the Event History for one of the Spotlight Cams, or are you unable to access the Live View? Does it show that the Camera is connected to wifi on the Device Health page? I'd be happy to offer some suggestions once I have a better idea of what's going on. :)

    0

    •

    01-10-2020 19:10:00

    •

      W

      wmillen

      Figured it out last night, snapshot capture was not on.

      1

      •

      02-10-2020 00:22:15

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Community Resources

Community Guidelines

About Ring Community

Ring Help

Most Helpful Members

View All

©2024 Ring LLC or its affiliates

PrivacyLicensesTerms of Service